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Terms & Conditions

All Sophia's® Print catalogs, Sales Materials and website – www.ShopSophias.com (the "Site") are owned, operated and maintained by Sophia's® Heritage Collection. We use the terms "Sophia's Heritage Collection®", "Sophia's®" interchangeably to refer to the Company. The terms "Sophia's Heritage Collection®", "Sophia's®", "We", "Us", and "Our" refer to Sophia's, its affiliates and subsidiaries. The terms "you", "your" and "yours" refer to anyone accessing, viewing, browsing, visiting, or using the Site.

Your Application & Our Acceptance of wholesale approval for your access to our Print Catalogs & Sales Materials or any order placed from Print Catalogs & Sales Materials includes the acceptance of our Terms and Conditions. 


These terms and conditions and the agreement they create shall be governed by and interpreted according to the laws of the Commonwealth of Pennsylvania (without applying to Pennsylvania's conflict-of-law principles).

Use of This Site

This Site contains materials and other items relating to Sophia's® and its products and services, and similar items from our business partners, and other third parties (collectively, the "Content"). The Content may be in the form of graphics, text, information, images, button icons, registered and unregistered trademarks, illustrations, photographs, audio clips, music, sounds, pictures, videos, software, or other forms and formats not known or later invented. In using this Site, you must respect the intellectual property rights of Sophia's® and others, as outlined below. Your unauthorized use of Content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.

We reserve the right at our discretion to change, modify, add, or remove portions from our Terms and Conditions at anytime, without prior notice to you. For this reason, we recommend that you review our Terms and Conditions whenever you use this Site.

Upon receiving access to shop on our wholesale Site, you indicate that you are not a manufacturer of wholesale doll clothes. We require that you notify Sophia's® immediately if you change to a maker or seller of wholesale doll clothes. If you fail to communicate with Sophia's® about your change in business, then we will terminate your access to the Site.


The Site and all of the Content are copyrighted materials, protected by U.S. and international copyright laws. All Content is either owned or used with permission by Sophia's®. We disclaim any representation or warranty that your unauthorized use of Content will not infringe upon rights of third parties not owned by or affiliated with Sophia's®.

You may not reproduce, distribute, publish, transmit, modify, adapt, translate, display, sell, license, publicly perform, prepare derivative works based upon, or otherwise use or exploit the Content, unless you are granted official and authorized permission from Sophia's®.


Sophia's®, Sophia's Heritage Collection®, Sweetheart™ and My Doll's Life® are registered trademarks of Sophia's Heritage Collection®. Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Site without the permission of Sophia's Heritage Collection®. Your use of the Trademarks displayed on this Site or any other content on this Site, except as provided herein, is strictly prohibited.

No Purchases by Minors

By ordering a product or service online from Sophia's®, you represent that you are 18 years of age or older. If a child under the age of 18 orders a product or service from Sophia's® without parental or guardian permission, then the parent or guardian may return the product or service for a refund according to the posted returns and exchanges policy that relate to that order.


Please review our Privacy and Security Policy, which also governs your visit to the Site. To the extent that there is a conflict between the Privacy and Security Policy and the Terms and Conditions, the Terms and Conditions shall govern.

Links by You to This Site

You are granted a limited, non-exclusive, revocable right to create hyperlinks to this Site, so long as:

a. The links lead only to the homepage of this Site

b. The links and related content on your site do not suggest any affiliation with Sophia's® or cause confusion among consumers

c. The links and related content on your site do not portray Sophia's® or its products or services in a false, misleading, derogatory, or otherwise offensive manner

d. The links and related content on your site are not operated for any commercial purposes or used in a manner that is meant to mislead the consumer or wholesale buyer to believe that your site is Sophia's® or directly related to Sophia's®

Links on Sophia's® Site to and from Other Websites

This Site may contain links to or from other third-party sites. Sophia's® has no control over the content of the linked websites.

When you click on the "Shop Retailers Now" link on our Home page you are directed to a separate website where you are subject to the Policies and Terms and Conditions of Shopatron, our eCommerce retail provider.

Pricing and Product Information

While Sophia's® strives to provide accurate pricing information, pricing or typographical errors may occur. In the event that a product's correct price is less than our stated price on the Site, we will charge the lower amount when dispatching the product to you. If a product's correct price is higher than the price stated on our Site, we will charge you the price shown on our site unless the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error. Sophia's® deserves the right to change prices and availability of products without prior notice to you.

Despite our best efforts to describe our products, we do not guarantee that product descriptions are complete and free of error. In addition, we have made considerable efforts to accurately display the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor; we cannot guarantee that your monitor's display of any color will be accurate.

“Any products bearing the Coleman® Logo cannot be sold outside of the United States or Canada. Your order of Coleman® Camping Series products indicates your agreement not to sell products bearing the Coleman® logo outside of the United States or Canada. “

Return Policy

All returns are to be made within 30 days of original purchase with prior authorization and Invoice number.  Shipping charges are not refunded and a 15% restocking fee applies. Damage claims must be reported within 5 business days of receipt. No returns accepted after 30 days from original purchase. Refunds can take up to 30 days to process.

Amazon Policy

In order to protect the integrity of Sophia’s® products and limit confusion in the Amazon consumer marketplace, Sophia’s® no longer allows the selling of our products on Amazon. This policy became effective January 1st, 2011. The use of images from the Sophia's® website on Amazon is strictly prohibited. Selling Sophia's® products on "Flash-Sale" sites is also strictly prohibited. 

Disclaimers and Limitations of Liability

The Site may include technical inaccuracies or other errors, and your use and browsing of this Site is at your risk. This Site is provided to you "as is" and "as available" basis, without warranty of any kind, either expressed or implied. Sophia's® does not warranty that this Site will meet your requirements or achieve a particular result, or that your use of this Site will be uninterrupted or error-free, or that this Site or the server that makes it available are free of viruses or other harmful components. THE DISCLAIMERS AND LIMITATIONS CONTAINED IN THIS PARAGRAPH ARE A MATERIAL PART OF OUR AGREEMENT TO PROVIDE THIS SITE TO YOU.


If you require photography for your website or e-retail site, you may use photographs from this Site provided that the Sophia's® watermark remains unaltered on the photo. If you would like to use your own photography of our Products, you must state in the description that the product is Manufactured by Sophia's Heritage Collection®, www.ShopSophias.com. Photographing our products for your website will require identifying them as, Doll Clothes (Doll Shoes, Doll Accessories, Dolls, Furniture, Doll Toys, etc.) by Sophia's® in both the product title and description. We appreciate your cooperation with this business practice in order to remain a customer in good standing.


Proprietary Designs

All Sophia's® designs are unique and subject to our copyrights and other proprietary rights. You agree not to copy any of our designs, clothing or accessories.  You agree that unauthorized copying of Sophia's® designs may cause irreparable harm and damage which may not be recoverable at law and that, accordingly, Sophia's® may be entitled to seek injunctive relief to enforce this provision of our tems of use in addition to its remedies at law or in equity.


For Frequently Asked Questions and Customer Service Please Visit Our FAQ's Section.